Case Study: Innovations Surgery Center improves pre-admission processes with One Medical Passport

Innovations surgery center uses 1mp to improve pre-admission processes

Innovations Surgery Center (ISC), a GYN-focused ambulatory surgery center in Rockville, MD, wanted to improve a pre-op process that was frustrating patients and creating extra work for nurses. Patients were unhappy with paper-heavy admission forms and questioned why their medical history could not be easily transferred from a nearby clinic.

To address this, Innovations Surgery Center implemented One Medical Passport’s pre-admission solution, allowing patients to complete their medical passports at their convenience with real-time updates visible to staff. With One Medical Passport, ISC reduced clerical work, eased stress for patients and nurses, and improved the overall pre-admission experience, giving staff more time to focus on patient care.

Innovations Surgery Center

Robert Lacava

Clinical Administrator