Case Study: Scan&Go reduces peak-hour queues with One Logic Soft's mobile self-checkout MVP

Scan&Go cuts peak-hour checkout lines with One Logic Soft

One Logic Soft partnered with Scan&Go, a supermarket chain in Europe, to address the challenge of long peak-hour checkout queues. These queues were causing customer frustration, complaints, and cart abandonment, and the retailer sought a mobile-first alternative to expensive hardware that could also deliver personalized offers.

The solution implemented by One Logic Soft was an MVP of a mobile self-checkout application. This app enabled customers to scan items, build a digital cart, and pay on the go, which significantly reduced wait times and checkout lines. The results included a lower customer attrition rate, reduced dependence on costly hardware, and higher engagement through in-app loyalty programs. One Logic Soft delivered a scalable foundation that improved the overall in-store experience.

Scan&Go