Case Study: Western Carolina University achieves rapid compliance and near-100% provisioning automation with One Identity Identity Manager

Western Carolina University elevates its reputation as a trusted institution

Western Carolina University, a U.S. higher education institution serving about 14,000 students and staff, needed to simplify complex account management and reduce security and compliance risk for its small IT team. To address those challenges, Western Carolina University adopted One Identity’s Identity Manager to centralize identity administration and governance.

One Identity implemented Identity Manager to automate provisioning, access governance, and data recertification, delivering near‑100% automation of processes. The solution cut compliance certification time from three months to three days, ensured secure, consistent access only for trusted users, freed substantial IT time, and put business owners in control of recertification within their domains.

Western Carolina University

Joshua Bright

Identity Security Specialist