Case Study: Wake County Sheriff's Office achieves secure, efficient data sharing and reduced IT workload with One Identity

Wake County Sheriff's Office Working Together to Improve Public Safety

Wake County Sheriff's Office, the primary law enforcement agency for unincorporated Wake County, needed to let partner public-safety agencies manage their own user and directory data without giving direct access to sensitive systems, while reducing the administrative burden on its IT staff. In March 2012 the Sheriff’s Office selected One Identity and deployed One Identity Manager — Active Directory Edition and Active Roles to provide controlled self-service for Active Directory tasks.

One Identity implemented a self-service AD portal with predefined approval workflows, Active Roles delegation, and backend integration to the SunGard criminal-justice system so approved changes are automatically applied. The solution enabled about 10 partner agencies and just over 1,600 public-safety users to update accounts, manage groups, and receive automated change notifications without administrator involvement, reducing IT workload, improving timely data sharing, and strengthening security and governance; Wake County also planned to add One Identity’s Group Attestation Engine to further support compliance.

Wake County Sheriff's Office

Christopher J. Creech

Manager of Information Technology