Case Study: Optum360 achieves 80% faster provisioning and automated deprovisioning with One Identity Manager

The right balance between fast access and security

Optum360, part of UnitedHealth Group, manages identities and protected access for 285,000 employees, 2,500 clients and numerous third‑party partners. Facing rapid growth and stricter HIPAA and security requirements, Optum360 needed to provide protected access for a growing population, accelerate provisioning and deprovisioning, simplify compliance, and support many role‑based rules. After evaluating IAM vendors, they selected One Identity and its One Identity Manager with the Data Governance Edition.

One Identity implemented automated, policy‑driven provisioning and deprovisioning (triggered by Active Directory changes), real‑time visibility into user and privileged access, and standardized workflows. The One Identity deployment delivered measurable impact: user provisioning is 80% faster, deprovisioning is automated, IT gains real‑time insight into identities and permissions, and overall security, compliance and operational efficiency have significantly improved.

Optum360

Dan Slodowick

Director of Information Security