Case Study: University Medical School achieves automated identity provisioning, faster access and simplified compliance with One Identity

Seamless ID management for healthcare and education

University Medical School, a major university medical facility serving 4,500 employees and 1,500 students, faced aging identity and access management (IAM) systems that hampered security, regulatory compliance and operational efficiency. Core applications (including Epic) were hard to integrate, provisioning and deprovisioning were manual and slow, and role changes often left access inappropriately active — increasing risk and help-desk burden.

Working with EST Group, One Identity implemented an end-to-end IAM solution using One Identity Manager, Cloud Access Manager, Password Manager, One Identity Safeguard and Starling Two‑Factor Authentication to automate role‑based workflows tied to Active Directory, enforce privileged account controls and add multifactor authentication. The One Identity deployment delivered automated provisioning, faster (near‑instant) access, simplified compliance reporting, reduced help‑desk calls and a dramatic increase in IT staff productivity while lowering overall IAM complexity for the University Medical School.