Case Study: City of Golden, Colorado achieves citizen data protection, improved officer mobility and avoids 66% higher costs with One Identity Defender

Protecting citizens physically and digitally

City of Golden Colorado needed to ensure that only authorized staff could access sensitive citizen data—police reports, criminal records and credit card numbers—while enabling remote access for officers and other staff. To meet federal CJIS requirements (and later PCI rules) for second-factor authentication, the city evaluated options and selected One Identity’s Defender two-factor authentication solution.

One Identity’s Defender was deployed using software tokens integrated with Active Directory so IT can program, monitor and revoke tokens from a single console in minutes. The implementation delivered protected mobile access and simplified regulatory compliance (CJIS and PCI), saved staff time, required buying tokens once rather than hardware, avoided paying roughly 66% more for an alternative, and proved reliable over six years with only one support contact.

City of Golden Colorado

Ken Grimes

Network Administrator