Case Study: Nottingham Trent University streamlines identity management and cuts IT resourcing by 66% with One Identity Identity Manager

Nottingham Trent University streamlines identity management and gives staff and students more control while optimising IT resources

Nottingham Trent University, a UK higher-education institution with 3,500 staff and 30,000 students, needed to replace a legacy, resource‑intensive identity management system that relied on manual processes, caused delays and over‑provisioning, and generated heavy service‑desk demand. The university chose One Identity and its Identity Manager product to simplify access control and improve services for students and staff.

One Identity (with partner Intragen supporting deployment) automated provisioning at enrolment, implemented fool‑proof deprovisioning and enabled self‑service password resets. The Identity Manager rollout streamlined access across more than 50 staff roles, delivered instant application access for students, and reduced IT resourcing for identity management by 66%, improving both user experience and security.

Nottingham Trent University

Amanda Ferguson

Infrastructure Service Manager