Case Study: Leading Healthcare Company boosts accountability and cuts session approval time by 66% with One Identity Safeguard

Increasing accountability and efficiency by over 66%

Leading Healthcare Company, a U.S. healthcare organization with about 1,200 employees, was hampered by a cumbersome legacy access and password-management system that required manual approver logins, took 15+ minutes to configure sessions, frequently failed to expire sessions, and caused deployment and remediation delays. Needing stronger accountability, easier administration, and flexible approval workflows, the company selected One Identity’s Safeguard (with Starling Connect) to replace the failing solution.

One Identity implemented Safeguard with Starling Connect, enabling mobile “Approval Anywhere,” Transparent Mode session recording, RDP/browser integration (eliminating Java), PowerShell mass deployment, and favorites for quick session setup. The result: session approvals dropped to under one minute (about a 66% time savings), session rollout time was reduced by ~80%, administrative overhead fell to a two-person deployment and one-person maintenance model, and over 50 IT staff now use the platform—driving measurable gains in accountability, productivity, and scalability.