Case Study: Global Telecommunications Company achieves secure, centralized access control with One Identity

IAM solutions help telco keep up with exploding growth

The Global Telecommunications Company, a fast-growing telecom giant in Europe, faced rising security and operational challenges as multiple teams relied on manual processes. With more than 50,000 employees and millions of customers, it needed to reduce the risk of unauthorized access, strengthen identity security, centralize access control, and eliminate outdated manual work. One Identity helped the company address these needs with IAM tools including One Identity Manager, Active Roles, and Password Manager.

One Identity implemented automated account and group management in Active Directory with Active Roles, secure self-service password resets with Password Manager, and broader provisioning and deprovisioning capabilities through One Identity Manager. The result was faster directory administration, improved security verification for users, centralized governance, and time savings that helped contain costs. The company also gained a 360-degree view of governance, taking its identity management to the next level.