Case Study: Genossenschaft Migros Zürich achieves 30% reduction in access management and faster account provisioning with One Identity

How a leading Swiss retailer stays out in front

Genossenschaft Migros Zürich, one of Switzerland’s largest regional cooperatives with around 10,000 employees (3,000 of whom have user accounts across 300 IT systems), needed to strengthen access management and simplify account provisioning and reporting to reduce security and governance risks. To address this, the organization deployed One Identity’s Identity Manager.

One Identity upgraded Identity Manager (with partner AdNovum supporting the migration) to add automation, portal-based provisioning, multi-selection workflows and enhanced reporting, enabling instant governance reports and full traceability. The half-day upgrade cut access-management effort by 30%, halved account-access handling time, eliminated provisioning errors and shortened authorization queues, improving service-desk productivity and overall governance.

Genossenschaft Migros Zürich

Philipp Werder

Head of IT Infrastructure Services