Case Study: Aquila Heywood saves two full-time equivalents per week and boosts security with One Identity Safeguard

Centralised control simplifies management, boosts security

Aquila Heywood, a UK software firm that hosts mission-critical pension systems, faced hundreds of privileged access requests a day with no centralised privileged access management (PAM). Manual password rotation, slow approval workflows and a lack of session auditing consumed significant IT time and risked non‑compliance under tighter regulations, so Aquila Heywood engaged One Identity and evaluated One Identity Safeguard.

One Identity deployed the Safeguard appliance to centrally store and regularly rotate passwords, automate request/approval workflows (including a Favourites feature) and record privileged sessions for audit and compliance. The out‑of‑the‑box solution required only two days of training and has freed up the equivalent of two full‑time employees per week while strengthening security and meeting compliance needs.

Aquila Heywood

Adam Livingstone

Senior Technical Consultant for the Hosting Support Team