Case Study: Knippenberg Insurance Reclaims Capacity and Improves Efficiency with Edge

Knippenberg Insurance boosts operational efficiency by 25% with Edge

Knippenberg Insurance, a long-standing independent insurance agency, faced stalled growth as its team was overwhelmed by a high volume of administrative work and reactive tasks, leaving no capacity for strategic initiatives. Skeptical of hiring remote talent, Vice President Jarett Coleman turned to Edge to help reclaim operational capacity.

Edge provided Knippenberg Insurance with a dedicated support specialist to assist with quoting, which was integrated into their daily workflow. This single strategic hire from Edge resulted in an over 25% improvement in operational efficiency, allowing the team to multitask effectively, reduce burnout, and redirect leadership to higher-value work.

Knippenberg Insurance