Edge
9 Case Studies
A Edge Case Study
Kwasnik Family Dental faced the challenge of modernizing the outdated systems of a 50-year-old practice while managing daily patient care. This pressure intensified when they urgently needed to replace an underperforming front-desk employee. Edge provided a solution with their managed talent platform.
Edge supplied a remote front-desk assistant who took over key administrative tasks including billing, insurance verification, and patient coordination. This solution allowed Kwasnik Family Dental to streamline three major offline processes and reduce their over-30-day account receivables by 90%. The practice also successfully launched a new membership plan, contributing to a year and a half of consistent growth.