Case Study: DHR Health achieves scalable, high-performing clinical operations with Edge

DHR Health boosts operational efficiency by 71% with Edge

DHR Health, one of the largest physician-owned healthcare systems in the US, faced persistent administrative staffing shortages that slowed patient access and increased provider burnout. To address this challenge, they partnered with Edge to implement its managed talent platform for dedicated, bilingual professionals.

Edge provided DHR Health with a scalable team integrated into their clinical workflows to handle tasks like prior authorizations and insurance verification. The solution resulted in a 71% increase in operational efficiency, a 53% faster hiring time, and a 20% reduction in administrative tasks for providers. DHR Health scaled its Edge team from a small pilot to over 100 professionals, achieving higher patient satisfaction and a more stable operation.

DHR Health