Case Study: Diamond Janitorial achieves growth—taking on bigger accounts and hiring more staff with OnDeck

How A Family Business Took on Bigger and More Accounts by Hiring More Employees

Diamond Janitorial is a family‑run commercial cleaning business in Rochester led by Phyllis and Jerry. After several years serving smaller clients, they wanted to pursue larger accounts but needed more employees and a bigger payroll—and didn’t know where to turn until they found OnDeck.

OnDeck delivered fast, transparent funding and hands‑on customer service, giving them the capital and confidence to hire additional staff. As a result, Diamond Janitorial expanded into bigger contracts, added supervisors to maintain standards, and grew their business while preserving service quality.

Diamond Janitorial

Phyllis McElligott

Diamond Janitorial