Case Study: LifeOne Assist achieves faster emergency roadside assistance with Onde Platform

LifeOne Assist innovative on-demand business making people safe

LifeOne Assist, a company from El Salvador, faced the challenge of creating a functional on-demand app to connect customers with roadside assistance and other services in an unsaturated market. Their goal was to overcome industry issues like slow response times and a lack of transparency by finding a reliable, flexible, and efficient dispatch platform, which led them to partner with the vendor Onde and utilize the Onde Platform.

Implementing the Onde Platform provided the solution, enabling LifeOne Assist to build a highly-functional app that offers real-time GPS tracking and immediate service requests. This resulted in a 60% improvement in the arrival time of emergency roadside assistance. The solution has been highly successful, with LifeOne Assist now operating in five countries and 99% of clients reporting satisfaction with the services.

LifeOne Assist