Case Study: Integrity Community Taxi achieves 18x revenue growth with Onde

Integrity Community Taxi grows revenue 18x in 9 months with Onde

Integrity Community Taxi, a ride-hailing and NEMT service based in Quincy, IL, faced challenges with scaling its operations and reducing lost orders while relying on a manual call center dispatch system. To support its new ride-hailing service launch and achieve growth, the company needed reliable technology. They partnered with the vendor Onde to implement its ride-hailing platform.

By using Onde's platform, Integrity Community Taxi was able to automate dispatch and offer various app-based services, including airport transfers and corporate rides. The scalable technology provided a smooth experience even during high demand. As a result of implementing the solution from Onde, the company saw an 18x revenue growth within nine months, accompanied by a 1,539% increase in trips and an 812% growth in passengers.

Integrity Community Taxi