Case Study: STEX achieves faster user verification and scalable KYC onboarding with Ondato

STEX - Customer Case Study

STEX is a global cryptocurrency exchange with more than 300,000 users that relies on identity verification to determine trading fee tiers. Facing rapid annual growth and rising regulatory pressure, STEX found its existing KYC processes unable to scale and partnered with Ondato to improve onboarding using Ondato’s automated identity verification service.

Ondato implemented an AI-based verification flow that uses selfie and ID document photos, cross-references data with registries, and supplies customized KYC forms tailored for STEX. The solution streamlined onboarding, encouraged more users to complete verification (thereby accessing lower fee tiers), and gave STEX a scalable, compliance-ready system to handle current growth and future stricter KYC requirements.

STEX