Case Study: SME Bank achieves seamless remote onboarding and robust KYC compliance with Ondato

SME Bank - Customer Case Study

SME Bank, the first Lithuanian capital digital-only neobank serving small and medium enterprises, relies entirely on remote onboarding and needed a robust solution for identity verification and KYC to protect onboarding quality and manage risk. To meet this challenge they partnered with Ondato for identity verification, KYC workflows and registry checks to support fully remote account opening and lending services.

Ondato provides ID document checks with selfie verification, KYC questionnaires, sanctions screening and ultimate beneficial owner discovery, integrating these steps into SME Bank’s onboarding flow. As a result, Ondato streamlined SME Bank’s KYC process, improved risk detection and compliance, reduced the cost and complexity of building in-house technology, and enabled faster, more reliable account openings so SME Bank can focus on growth and core services.

SME Bank