Case Study: Luminor achieves fast, secure, fully remote KYB onboarding with Ondato

Luminor - Customer Case Study

Luminor, the leading independent bank in the Baltics, needed a secure way to digitize KYB onboarding for its business clients while meeting strict AML and compliance requirements. After already using Ondato for private-client onboarding, Luminor turned to **Ondato** again to extend a remote onboarding process to business customers.

**Ondato** implemented a fully remote KYB solution that verifies identities via Smart-ID, electronic signatures, and video calls for new clients, while automatically checking customer data against required registries and pre-filling company information from the company code. The result was faster onboarding completed in just a few minutes, reduced manual work, and a secure process that was reported as **99.8% accurate**.

Luminor

Jekaterina Ziniča

Business Development Manager