Case Study: ISS achieves greater press release impact and global PR efficiency with Onclusive PR Manager

ISS World Services Achieves Greater Impact with their Press Releases

ISS, the global workplace experience and facility management company, faced a rudimentary PR approach that left external comms teams overworked and press release distribution manual and unscalable. To centralize and modernize their media relations, ISS selected Onclusive and its PR Manager as a cost‑effective, easy‑to‑roll‑out global solution.

Onclusive implemented PR Manager—providing a human‑verified media contacts database, streamlined workflow and distribution, a response desk, Content Hub and Influencer tool—so ISS could build targeted send lists, track campaigns centrally and link journalist interactions. The result was increased team efficiency, greater control and visibility across regions, and more earned media (notably better targeting and impact in Tier 2 publications), while significantly reducing manual effort.

ISS