Case Study: a global biopharmaceutical leader predicts reputation risk 50% faster with Onclusive and Maha Global

Global Biopharmaceutical Leader improves reputation intelligence by 7 points with Onclusive

A global biopharmaceutical leader faced significant challenges in managing its reputation due to fragmented data from siloed systems and a reliance on manual, slow monitoring processes. This reactive approach left the company vulnerable to emerging issues and limited the strategic influence of its Corporate Affairs team. To address this, the company partnered with Onclusive for comprehensive media monitoring and social listening to gain predictive insights.

By integrating Onclusive’s global media intelligence with Maha Global’s AI-powered Darwin platform, the solution provided full-spectrum visibility and automated, proactive issue detection. This partnership enabled the company to achieve a 7-point improvement in its reputation score and fully automate its media data feeds. The results included earlier risk detection, greater strategic credibility for Corporate Affairs, and widespread adoption across five departments, transforming reputation management into a predictive, enterprise-aligned function.