Case Study: Independent Community Bankers of America (ICBA) achieves streamlined board governance with OnBoard Board Management Software

Independent Community Bankers of America Selects Passageways as Preferred Service Provider

ICBA (Independent Community Bankers of America) needed a way for member community banks to give board directors and staff fast, reliable access to governance materials and to improve internal collaboration across branches. To meet that need, ICBA selected OnBoard Board Management Software as a preferred service provider for its OnBoard digital board book solution and Passageways’ Employee Portal intranet offering.

OnBoard Board Management Software delivered OnBoard’s paperless board books with linked agendas, keyword search and annotation tools, alongside the Employee Portal to streamline operations and cross‑department communication. The result was instant access to any section of board reports, easier updates and annotations, and stronger engagement with ICBA members — outcomes that led to OnBoard Board Management Software being named a Preferred Service Provider and promoted wider adoption among ICBA member banks.

ICBA

Daniel Clancy

Executive Vice President of Services