Case Study: Make-A-Wish Alabama achieves streamlined board governance and faster approvals with OnBoard Board Management Software

How OnBoard Helped This Nonprofit Fulfill More “Wishes” for Children with Critical Illnesses

Make-A-Wish Alabama, the statewide chapter of the nonprofit supporting children with critical illnesses, faced “clunky” manual board processes: 12‑member board communications relied on bulky PDFs, lost emails, and time‑consuming email/phone voting. To address this, they implemented OnBoard Board Management Software — using OnBoard’s Board Book Builder and built‑in voting tools — to move away from email and simplify packet distribution and approvals.

OnBoard Board Management Software centralized meeting materials and automated packet assembly (drag‑and‑drop upload, automatic table of contents and page numbers) and enabled one‑click, real‑time voting with saved reports. The change eliminated most email communications, made board packets faster and cheaper to produce, sped and clarified voting, and reclaimed hours for staff (previously up to 12 hours preparing materials), freeing Make‑A‑Wish Alabama to spend more time and resources on granting wishes.

Make-A-Wish Alabama

Tracy Smith

President & Chief Executive Officer