Case Study: State of Alaska cuts licensing wait times from 6 months to 10 days with OnBoard Board Management Software

How OnBoard Helped a State Agency Reduce Licensing Wait Time from 6 Months to 10 Days

The State of Alaska’s Division of Corporations, Business and Professional Licensing struggled with a paper-driven licensing process across 21 boards and roughly 175 volunteer members, often assembling and shipping 600‑page packets across a vast, rural state. To simplify preparation, distribution, vote collection, and record keeping, the agency selected OnBoard Board Management Software.

Using OnBoard Board Management Software (including Board Book Builder and its approvals/survey features), the Division centralized documents, automated ballot workflows, secured sensitive materials, and enabled virtual meetings. The result: faster, cheaper packet creation and distribution, simpler vote tracking, improved records, and a dramatic reduction in licensing turnaround — from three to six months down to about ten days.

State of Alaska

Sara Chambers

Director Division of Corporations, Business and Professional Licensing