Case Study: Abbey Credit Union achieves a quantum leap in efficiency and faster loan approvals with OnBoard Board Management Software

How an 80-year-old Credit Union Used OnBoard to Make a Quantum Leap Forward in Efficiency and Productivity

Abbey Credit Union, an 80‑year‑old credit union in Vandalia, Ohio with a 21‑member volunteer board, faced antiquated processes—board packets were being produced on typewriters, commercial loan approvals were slow and paper‑bound, and the organization needed a secure way to move to virtual meetings. To modernize governance and speed decision‑making, Abbey turned to OnBoard Board Management Software.

OnBoard Board Management Software centralized board materials, enabled electronic voting and eSignatures for a much faster commercial loan workflow, and added survey and native Zoom integration to support better recruitment insight and seamless virtual meetings. The implementation made it cheaper and faster to create and distribute board packets, reduced time to approve commercial loans (with funds dispersed in record time), cut meeting and paperwork overhead, and improved the board’s governance capabilities.

Abbey Credit Union

Dean Pielemeier

President & Chief Executive Officer