Case Study: Universal Forest Products achieves no-code case management and faster application deployment with OnBase

UFP crafts no-code case management applications with OnBase

Universal Forest Products (UFP), a wood-products manufacturer with 85 facilities across the U.S., Canada and Mexico, struggled with fragmented spreadsheets and aging databases that made maintenance, upgrades and process changes slow and error-prone. Business units often waited six months to a year for new or updated applications, creating bottlenecks and heavy reliance on developers.

UFP adopted OnBase by Hyland to build no-code case management applications, consolidating document management, forms, workflow automation and security on one platform. The team now prototypes, configures and deploys apps in two to three months, replaces spreadsheets and legacy databases, gives users a 360° view of process information, automates reminders, and reduces developer dependence while speeding process changes.

Universal Forest Products

Sean Lemon

National Project Manager