Case Study: Mater Misericordiae Ltd achieves 85% reduction in paper records with OnBase

South Brisbane health system’s digital transformation started with OnBase

Mater Misericordiae Ltd, a seven-hospital health system in South Brisbane, faced fragmented patient records—paper and digital information lived in different places and clinicians often had to wait for records to be pushed or request them manually. This disconnect hindered timely access to comprehensive patient information across inpatient, ambulatory and emergency settings.

Mater deployed the OnBase enterprise information platform across all hospitals and integrated it with its clinical portal, scanning and linking clinical documentation and third‑party images into a single, secure enterprise content system. Within 12 months paper records provided dropped by 85% and a $12,000 monthly spend on chart covers and dividers was eliminated within nine months, improving clinician access to information and freeing staff time for care, research and education.

Mater Misericordiae Ltd

Sallyanne Wissmann

Director of Information Management