Case Study: New Providence Primitive Baptist Church achieves reliable congregation contact and time savings with OnSolve One Call Now

New Providence Primitive Baptist Church makes the switch: Saves time and ensures contact with the congregation

New Providence Primitive Baptist Church, a rural congregation in Maryville, Tennessee, struggled to reliably reach members for delays, weather-related events, death notifications, prayer requests and reminders because many members had dial-up or no internet and cell coverage was spotty. Their previous text-message provider could not guarantee delivery and making individual calls was time-consuming, so the church needed a dependable phone-based solution.

They switched to One Call Now’s web-based voice, email and text notification service and now sends messages about once a week, using a dedicated phone number and email for responses. The system quickly reaches the entire congregation (including voicemail), ensures consistent delivery of announcements and reminders, and has saved the church significant time and money—leaving leaders “beyond satisfied.”

New Providence Primitive Baptist Church

David Best

IT Director