Case Study: Mid-Western Community College saves $115,000+ in tuition and cuts dropped enrollments by one-third with OnSolve One Call Now

Mid-Western Community College - Customer Case Study

One Call Now worked with a midwestern community college with four satellite campuses serving over 5,000 students that struggled to keep students informed of events and tuition deadlines. Despite using direct mail and staff calls, many registrants were still dropped each semester for missed payments, creating a need for a more efficient, affordable communication solution.

The college implemented One Call Now’s automated voice campaigns to remind current and prospective students about events and tuition deadlines, producing immediate results: dropped students due to missed payments fell by one-third, preserving more than $115,000 in tuition. The service also cut staff calling and mailing costs and improved student–bursar relations by keeping enrollees better informed.