Case Study: Harley‑Davidson achieves 30% higher event attendance with OnSolve One Call Now

Harley Davidson - Customer Case Study

Cox’s Northern Tier Harley‑Davidson, an award‑winning Harley‑Davidson retailer in Mansfield, PA, needed a better way to notify customers about store events. Traditional media and email blasts weren’t driving attendance, and Operations Manager Rebecca needed a simple, direct method to reach a large customer base.

She began using One Call Now to record event messages that reach over 4,000 customers; the automated notifications became the primary way customers learn about events. The result: a reported ~30% increase in attendance, reduced outreach time, higher customer satisfaction, and a customizable system that replaced less effective email, social, radio and newspaper promotions.

Harley Davidson

Rebecca

Operations Manager