Case Study: Walden University achieves increased event attendance and saves staff time with OnSolve One Call Now

Great Communication is Academic Walden University

Walden University, a long-standing online learning community, needed a more efficient way to notify prospective students and guests about upcoming events. Regional manager Christina Cantu found that manual, individual reminder calls were time-consuming, inconsistent, and prone to human error, which threatened event turnout and consumed valuable staff resources.

Walden implemented One Call Now to automate event reminders—an easy-to-set-up system where a representative records a single message that reaches all contacts. The result: consistent, professional weekly communications that save staff time, have become integral to the event process, and correlate with improved event attendance and performance.

Walden University

Christina Cantu

Regional Manager, University Marketing Events Team