Case Study: Big Geyser Inc. achieves reliable employee communication and increased safety with OnSolve One Call Now

Big Geyser Inc. - Customer Case Study

Big Geyser is the largest non‑alcoholic beverage distributor in New York’s five boroughs and surrounding counties, operating roughly 100 delivery trucks and several regional teams. The company relied on a 411 voicemail system for urgent notices, which left no record of who received messages and failed during events like Hurricane Sandy, creating safety and attendance risks during inclement weather.

Big Geyser implemented One Call Now, using its user‑friendly platform to upload contacts, split employees into tailored sub‑groups, and allow staff to select which numbers receive alerts. Real‑time delivery reports let HR verify and update contact lists immediately, ensuring drivers and employees receive timely weather and safety notices and reducing missed-message confusion.

Big Geyser Inc.

Denise Wolf

Senior Executive Assistant