Case Study: Modern Woodmen of America achieves stronger member engagement and cost savings with OnSolve One Call Now

Increasing Member Engagement and Cost Savings with One Call Now by Crisis24

Modern Woodmen of America, a member-owned fraternal financial services organization with more than 700,000 members, needed a modern way to communicate with chapters and encourage attendance at community events while reducing the high cost and limits of printed postcards. Their challenge was to reach a multi-generational membership with a communication method that was simple, timely, and budget-friendly.

Modern Woodmen of America implemented OnSolve One Call Now for electronic invitations and reminders sent by text, voice, and email. The new process let staff upload a file and send messages in just a few clicks, improving engagement, enabling quick updates for last-minute changes, and reducing reliance on mail. With OnSolve One Call Now, Modern Woodmen is already seeing higher event participation and growing savings on printing costs, with more future cost reductions expected as more chapters adopt the system.

Modern Woodmen of America

Kristen Roberts

Fraternal Service and Programs Manager