Case Study: The Preiss Company achieves streamlined end-to-end online leasing with On-Site

The Preiss Company - Customer Case Study

The Preiss Company, a Raleigh-based student housing operator with more than 23,000 beds across 15 states, faced a common industry challenge: staying relevant to tech‑savvy, mobile-first students who rarely use email and expect on-demand service. To reduce application attrition and simplify renewals, Preiss needed a seamless, end-to-end online leasing experience that removed friction from the leasing process.

Preiss implemented On-Site’s Student Housing Solution—covering pricing & availability, lead management, online applications, screening, e-signature and online renewals—plus a customized screening model and integration with its back‑office systems. The result: 93% of applications completed online, 75% of leases signed online, more than $500,000 collected in application fees, and the ability to complete full lease files in 20–30 minutes, along with improved efficiency and responsive vendor support.

The Preiss Company

Adam Byrley

EVP, The Preiss Company