Case Study: EdR achieves instant, paperless lease execution with On‑Site

EdR - Customer Case Study

EdR, a Memphis‑based student‑housing operator, faced slow, paper‑heavy leasing that required mailing leases and guarantor agreements and couldn’t handle student‑specific needs like renting by the bed. Multiple vendor rollouts failed to solve the core problems: students needed to apply, qualify and sign in one uninterrupted flow, and guarantor delays kept leases open for weeks.

On‑Site’s student‑housing‑specific platform fixed this by letting students apply to floorplans, complete resident screening, e‑sign leases and invite guarantors to separately qualify and sign — all online in one session. The result: fully executed leases in minutes, far less staff time spent chasing paperwork, higher leasing throughput and positive user adoption, with On‑Site continuing to refine the solution.

EdR

Dawn Duckhorn

Property Support Manager