Case Study: Global Brewery and Beverage Company achieves 99.8% order accuracy with OmPrompt ZeroTouch automation

Zero-touch sales order automation

Global Brewery and Beverage Company, a world-renowned beverage producer, wanted to deliver a premium customer experience while reducing the manual effort involved in sales order processing. To support its “perfect order” goal, the company turned to OmPrompt and its ZeroTouch automation capabilities to create a zero-touch, paperless order process that would improve accuracy and customer service.

OmPrompt implemented a non-EDI sales order automation solution that extracted, transformed, and processed data automatically from images, PDFs, and spreadsheets. The result was 80% order automation, order accuracy improved to 99.8%, and ROI achieved within 15 months, while also improving OTIF scores and freeing customer-facing teams to spend more time with customers.