Case Study: Concha y Toro achieves EDI automation and visibility with OmPrompt

Concha y Toro - Customer Case Study

Concha y Toro, the largest wine producer in Latin America, needed a way to automate its growing order-to-cash process as its UK operation expanded. The company wanted to eliminate manual data entry, manage both EDI and non-EDI orders in one place, reduce costs, and quickly meet new EDI mandates. OmPrompt provided an EDI as a managed service solution to help address these challenges.

OmPrompt connected Concha y Toro to major retailers including Aldi, Tesco, Sainsbury’s, and Waitrose, handling onboarding, system integration, testing, deployment, and hypercare. The solution centralized inbound and outbound EDI and non-EDI documents, reduced manual processing, improved order capture efficiency and controls, and delivered cost savings through less manual data entry. It also gave Concha y Toro the flexibility to add more document types as needed.

Concha y Toro

Sergio Perez

Business Relationship Manager