Case Study: Asahi achieves 99.8% order accuracy with OmPrompt

Asahi - Customer Case Study

Asahi, the UK beer brand producer behind Peroni Nastro Azzurro and Asahi Super Dry, wanted to improve customer relationships by digitising its high-volume manual order entry process. Using OmPrompt, Asahi aimed to move from paper-based, non-EDI sales orders arriving in emails, PDFs, images, Word documents, and spreadsheets to a more automated, zero-touch order-taking process.

OmPrompt implemented a non-EDI sales order automation solution that extracted and validated order data, handled exceptions with business rules, and integrated directly with Asahi’s SAP system. The result was 100% automated extraction of unstructured data, order accuracy improved to 99.8%, customer service teams were freed up to spend more time with customers, and the project delivered ROI within 15 months.

Asahi