Case Study: YYC Calgary Airport improves passenger communications with Omnivex digital signage

YYC Calgary Airport manages 1,000 screens with Omnivex

YYC Calgary Airport, operated by Calgary Airports, is a major transportation hub facing the challenge of communicating timely, accurate, and bilingual information across its large, complex terminal. Their key objectives included improving navigation, ensuring accessibility, sharing operational communications, and maintaining brand consistency in a constantly changing, high-traffic environment. To address this, they turned to Omnivex and implemented its Moxie digital signage software.

The solution from Omnivex involved a centralized platform managing a network of approximately 1,000 screens throughout the airport for applications like flight information, wayfinding, security wait times, and emergency messaging. This enabled YYC to provide more consistent and timely passenger communications, reduce reliance on temporary physical signage, and improve alignment with accessibility standards. While a single ROI figure is not provided, digital signage is viewed as an enabling platform that supports communication and customer experience as areas of strength for the organization.

YYC Calgary Airport