Case Study: Reid Health achieves improved communication, wayfinding and patient satisfaction with Omnivex Moxie

Reid Health takes healthcare digital with a network of screens across their facilities

Reid Health, a regional health system serving parts of Indiana and Ohio, needed a scalable way to improve patient and employee communications, wayfinding, menu boards and interactive services across a growing network of facilities. To address these challenges Reid Health partnered with Omnivex, deploying Omnivex Moxie digital signage to replace static signs, support interactive kiosks and integrate clinical and operational data.

Omnivex implemented a network of 63 Moxie players driving 303 screens across 9 counties, 2 states and 40+ buildings, powering waiting-room info, wayfinding, dynamic menus, employee feeds and RFID-enabled patient/environment tracking. The Omnivex solution delivered measurable benefits — expanded advertising and cross-selling, more frequent communications, higher patient satisfaction through better wayfinding and bedside terminals, printing and labor cost savings, improved employee morale and reduced message-distribution time — and has continued to expand over eight years as proof of its ROI.

Reid Health