Case Study: NSW Department of Planning, Industry and Environment improves grants management with OmniStar Grants

NSW Department of Planning, Industry and Environment streamlines $120M+ grants with OmniStar

The NSW Department of Planning, Industry and Environment faced significant challenges in managing its diverse grant programs, which exceeded $120 million annually. Its processes were heavily manual, relied on inconsistent systems, and constrained reporting capabilities, leading to inefficiencies for both staff and applicants. To address this, the department partnered with vendor OmniStar to implement its OmniStar Grants platform.

OmniStar designed, developed, and deployed a tailored Grants Management System over 12 months. The solution automated previously manual processes, introduced over twenty SmartForms and custom reports, and streamlined the entire grant lifecycle. This implementation by OmniStar freed up significant staff resources, improved the experience for grantees, and provided the department with complete compliance and powerful real-time reporting capabilities.

NSW Department of Planning, Industry and Environment