Case Study: Duke-NUS Medical School streamlines grant management with OmniStar

Duke-NUS Medical School streamlines grant management with OmniStar, reducing admin time and improving auditability

The Office of Academic Medicine at Duke-NUS Medical School faced administrative challenges managing its diverse grant portfolio using manual processes, spreadsheets, and shared folders. This fragmented system led to version control risks, limited visibility, and significant administrative overhead for OmniStar's customer. Adopting a centralized system from vendor OmniStar became critical to support structured processes and consistent governance.

OmniStar implemented a unified grants management platform that streamlined workflows from application to post-award management for Duke-NUS. The solution automated document generation and provided configurable approval routing, which improved traceability and reduced manual effort. As a result, the Office transitioned to a controlled, auditable system, enabling more informed decision-making and robust grant governance.

Duke-NUS Medical School