Case Study: CompuNet Clinical Laboratories improves patient scheduling and reduces costs with OmniSpear

CompuNet Clinical Laboratories cuts recurring software fees with OmniSpear

OmniSpear was engaged by CompuNet Clinical Laboratories to overhaul its patient scheduling and check-in process. The customer's existing third-party system was causing frustrations for both patients and staff, while also incurring steadily increasing recurring software fees. CompuNet needed a modern, cost-efficient, and scalable solution to improve the overall experience.

OmniSpear designed and built a custom, mobile-first scheduling application featuring online booking, kiosk sign-in, and a flexible administrative backend. The solution included SMS reminders, real-time reporting analytics, and was built to be ADA-compliant. As a result, CompuNet Clinical Laboratories enhanced patient experience, eliminated the recurring third-party fees to reduce costs, and significantly improved staff efficiency through better administrative tools and data-driven insights.

CompuNet Clinical Laboratories