Omnisend
62 Case Studies
A Omnisend Case Study
Dukier, a Madrid-based dog accessories and lifestyle brand, needed a better way to market across multiple countries and languages. Before using Omnisend’s email and SMS marketing automation platform, the team relied on generic, one-size-fits-all campaigns with little personalization, segmentation, or automation, which limited relevance and wasted effort.
With Omnisend, Dukier built localized automations and segmented campaigns for different customer types and markets, including welcome, abandoned cart, and lead capture flows in five languages. The results were strong: revenue attributed to Omnisend grew 525% from €82,857 in 2022 to €518,860 in 2025, automations drove 55% of that revenue, and the list stayed healthy with just a 0.36% unsubscribe rate.
Patricia Jimenez
Ecommerce Manager