Case Study: Walker Family Medicine achieves major productivity and revenue gains with OmniMD's integrated EHR and PM

Walker Family Medicine - Customer Case Study

Walker Family Medicine, a three-physician family practice in Wilcox, AZ, wanted an Electronic Medical Record from day one to better access patient records, improve point-of-care quality, increase productivity, reduce medical errors, and boost patient satisfaction after running manual workflows. To meet these goals they selected OmniMD, implementing OmniMD PM, OmniMD EHR and OmniMD Services.

OmniMD delivered an integrated, web-enabled practice management and EHR solution (CCHIT-certified, SureScripts-enabled, HL7-compliant and secure) with customizable templates, shared charts, billing automation and a patient portal. Walker recorded clear gains after implementation: charting up 50%, new patient registration +20%, charge capture +50%, reminder calls +70%, pharmacy callbacks +55% and document transfer +75%; revenue improvements included $20,563 from reduced under-coding, $30,260 from fewer default payments via e-eligibility and $150,200 from 50% fewer no-shows, plus $920 annual savings in chart supplies—demonstrating OmniMD drove measurable efficiency, revenue and care improvements.

Walker Family Medicine

Dawn K. Walker

Physician