Case Study: Large Pharmaceutical Company achieves 100% uptime and zero‑maintenance emergency mass notifications with Omnilert

Pharmaceutical company reinforces safety commitment with mass notifications

Large Pharmaceutical Company, a Gulf Coast chemical processing facility with 1,000+ employees, needed to replace an antiquated answering-service and pager-based notification setup to ensure fast, two-way, cell phone–connected emergency communications. They selected Omnilert’s cloud-based emergency notification system to provide mass texting, voice, email and instant‑message alerts and to close the communication loop across shifts and households.

Omnilert deployed the solution ahead of hurricane season, delivering a zero‑maintenance cloud platform the customer reports as 100% reliable in tests and capable of message acknowledgement in under 15 seconds. The Omnilert system centralized contact management, cut manpower required for notifications (reducing the burden from three phone operators to one), enabled whole‑plant alerts for 1,000+ staff (including family notifications), and provided rapid vendor support during incidents.