Case Study: Blue Skies of Texas West achieves proactive resident communication during COVID-19 with Omnilert

Blue Skies of Texas West - Customer Case Study

Blue Skies of Texas West, a continuing care retirement community, needed a reliable way to communicate late-breaking news and changes in status during the 2020 COVID-19 pandemic. To keep residents informed about CEO briefings and issues such as food shortages, Blue Skies of Texas West used Omnilert’s emergency notification service to send messages via text, email, and voice call.

Omnilert enabled the community to rapidly notify residents across multiple channels, allowing staff to implement strong policies and adapt quickly; proactive communications alleviated resident stress and helped people know what to expect. By using Omnilert, Blue Skies of Texas West delivered timely briefings and shortage alerts, resulting in improved preparedness and greater resident confidence.

Blue Skies of Texas West

Lori DeWitt

Resident Services Director