Case Study: Hazelwood Police Department cuts report time by up to 80% with Omnigo

Police Dept. Reduces Report Time From Dispatch to the Field, Seamless Information Improves Communication

Hazelwood Police Department in Hazelwood, Missouri — a roughly 70-officer agency operating three shifts — faced slow, paper- and fax‑based communication that made dispatch, reporting, and information sharing cumbersome. To modernize dispatch and streamline report writing across officers, investigators and dispatchers, the department selected the Omnigo platform.

Omnigo implemented a real‑time reporting solution that lets dispatch initiate reports, auto‑populates common fields, provides access to suspect histories and shares data with other supported agencies. The system cut report completion time by 50–80% depending on the case, enabled data‑driven resource allocation and crime‑trend analysis, and supported information sharing with some 25 nearby departments — all backed by Omnigo’s long‑term, hands‑on support.

Hazelwood Police Department

Glen Robinson

Reporting System